Reputation Management

Build trust before patients walk in

Monitor, grow, and protect your online reviews across Google, Healthgrades, Vitals, and more. Because 84% of patients trust online reviews as much as personal referrals.

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Wake Up Call

One bad review can cost you thousands

Patients make decisions based on your online reviews before they ever call your office. A low rating, unanswered negative reviews, or too few reviews can silently drive away dozens of potential patients every month.

01

You have fewer reviews than competitors, making you look less established

02

Negative reviews sit unanswered, signaling you don't care about patient experience

03

Happy patients leave without being asked — your best promoters stay silent

04

You have no system to monitor what patients are saying across platforms

What's Included

Everything you need to grow

Review Monitoring

Real-time alerts across Google, Healthgrades, Vitals, Yelp, and 20+ platforms. Never miss a review about your practice again.

Review Generation

Automated SMS and email campaigns that make it effortless for satisfied patients to leave reviews, timed perfectly after their visit.

Sentiment Analysis

AI-powered analysis of review trends to identify what patients love and what needs improvement — actionable insights for your practice.

Competitor Tracking

Monitor competitor review volume, ratings, and sentiment so you always know where you stand in your market.

Review Dashboard

A single dashboard showing all your reviews across all platforms with ratings trends, response rates, and growth metrics.

How It Works

Simple, proven process

01

Audit & Setup

We audit your current online reputation across all platforms, set up monitoring, and configure your automated review generation campaigns.

02

Generate & Respond

Patients receive review requests via text and email after their visit — making it effortless to build your online reputation at scale.

03

Analyze & Improve

Monthly analysis of sentiment trends, competitor benchmarks, and actionable recommendations to continuously strengthen your reputation.

+23

Avg. New Reviews Per Month

4.8★

Avg. Client Rating Achieved

< 4hr

Average Response Time

178%

Review Volume Growth

FAQ

Common questions

Can you remove negative reviews?
We can't remove legitimate reviews, but we can help you respond professionally (which builds trust with future patients), report reviews that violate platform policies, and — most importantly — generate enough positive reviews to push your rating up.
Which platforms do you monitor?
We monitor Google, Healthgrades, Vitals, Yelp, RateMDs, Zocdoc, WebMD, Facebook, and any specialty-specific platforms relevant to your practice. All reviews feed into a single dashboard.
How does the automated review generation work?
After a patient visit, they receive a friendly SMS or email asking about their experience. Happy patients are directed to leave a public review. Those with concerns are routed to private feedback so you can resolve issues before they go public.
Will this work for a practice with a low rating?
Yes — practices with lower ratings often see the fastest improvement. By generating a steady stream of new positive reviews and responding professionally to existing ones, most practices reach 4.5+ stars within 3-4 months.

Ready to grow your practice?

Book a free strategy call and discover how we can help you attract more patients.

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